Any Distributor who receives the product in the damage condition at the time of delivery, shall intimate the company within 3 days from the time of delivery. Our logistics partner will pick the damage product from your doorstep OR you Can send it via Courier and will replace it within 15 working days at no extra cost on receipt of the product back by the company. The product will be accepted by the company only if it was delivered in damaged condition by the company. In case of the damage have occurred in the product due to negligence of the distributor then company is not entitled to take the product back.